ReaSnow Forum

Products => ReaSnow Cross Hair => Topic started by: bingo_1214 on March 03, 2015, 10:37:05 PM

Title: The CH does not support my mechanical keyboard(Tt Poseidon ZX)
Post by: bingo_1214 on March 03, 2015, 10:37:05 PM
The CH does not support my mechanical keyboard：Tt Poseidon ZX!
I strictly in accordance with the instructions to set my keyboard.

I have try the way like:
1:Press Share+Option to set buttons，when I press my keyboard’s key, CH does not have any reaction;
2:Use the PC client to set the keyboard，my mouse worked but keyboard didn't.

Is there anyway to solve this problem？
Title: Re: The CH does not support my mechanical keyboard(Tt Poseidon ZX)
Post by: destiny001 on March 04, 2015, 08:01:55 PM

Download the latest version firmware, I think that will solve your problem!

http://www.reasnow.com/forum/index.php?topic=25.0
Title: Re: The CH does not support my mechanical keyboard(Tt Poseidon ZX)
Post by: reasnow on March 05, 2015, 12:55:13 AM
Try the newest firmware, and report to us the result.
Title: Re: The CH does not support my mechanical keyboard(Tt Poseidon ZX)
Post by: richard on March 05, 2015, 12:57:40 AM
Have you tested your keyboard with newest firmware?
Title: Re: The CH does not support my mechanical keyboard(Tt Poseidon ZX)
Post by: bingo_1214 on March 10, 2015, 02:12:20 PM
Quote from: reasnow on March 05, 2015, 12:55:13 AM
Try the newest firmware, and report to us the result.
Sorry，I have try the newest firmware V1.30.1, and updated CH, bu it still doesn't work with my keyboard.
I used to write a driver of this keyboard for MacOS, this is the HID report，I hope this could help you：

===report：
  idVendor: 1382
  idProduct: 12387
  bcdDevice: 256
  bConfigurationValue: 1
  bInterfaceNumber: 0
  hidReportDescriptor: !binary |-
    BQEJBqEBBQgZASkDFQAlAXUBlQORApUFkQEFBxngKeeVCIECGQQpKAlPCVAJ
    KwksCVEJUpUrgQIJU5UBgQIZWSlklQyBAhk8KU4JKQkqCS0JLhUAJQGVF4EC
    GVMpWJUGgQIZMCk7lQyBAhmFKYuVB4ECGZAplpUGgQIJZQkvlQKBAnUIlQGB
    AcA=
Title: Re: The CH does not support my mechanical keyboard(Tt Poseidon ZX)
Post by: richard on March 10, 2015, 05:00:22 PM
The newest firmwar is 1.31.0! wrong version.

follow this topic:
http://www.reasnow.com/forum/index.php?topic=25.0
Title: Re: The CH does not support my mechanical keyboard(Tt Poseidon ZX)
Post by: bingo_1214 on March 10, 2015, 06:51:21 PM
Quote from: richard on March 10, 2015, 05:00:22 PM
The newest firmwar is 1.31.0! wrong version.

follow this topic:
http://www.reasnow.com/forum/index.php?topic=25.0

I'm sorry, I write the wrong version, I am using the latest version 1.31.0，and the CH firmware version is 1.53.0
Title: Re: The CH does not support my mechanical keyboard(Tt Poseidon ZX)
Post by: richard on March 11, 2015, 02:51:40 PM
then please follow the Hardware Support Request procedure,

http://www.reasnow.com/forum/index.php?topic=1429.0

Title: Re: The CH does not support my mechanical keyboard(Tt Poseidon ZX)
Post by: richard on April 05, 2015, 09:39:50 PM
Tt eSPORTS POSEIDON ZX has been added to our hardware support list.

There is a problem in the previous version, and it has been solved in the latest version. V1.32.0.

Please try it!