ReaSnow Forum

Products => ReaSnow S1 => Topic started by: graciousjoey on July 16, 2021, 11:26:06 AM

Title: ReaSnow s1 mouse problem
Post by: graciousjoey on July 16, 2021, 11:26:06 AM

I have the ReaSnow s1 and my mouse won’t move to look around like the right analog stick. I can ads and shoot but won’t look around. Please help

Title: Re: ReaSnow s1 mouse problem
Post by: graciousjoey on July 17, 2021, 04:59:07 AM

No one has ever had this problem? My mouse was working one day with the ReaSnow and now it’s not. I tried different firmwares, settings, everything I can think of but nothing. Anyone has suggestions?

Title: Re: ReaSnow s1 mouse problem
Post by: richard on July 18, 2021, 11:29:29 PM

enable I/O monitor on home page in our APP,
you will find some irregular inputs from your controller's right stick.
please force the right stick to its zero position,
or these data will block the mouse moving data.

and you can also increase "Original Controller Deadzone" in "Global Settings" in our APP,
to remove these irregular data from your controller.

Title: Re: ReaSnow s1 mouse problem
Post by: graciousjoey on July 19, 2021, 05:17:26 AM

I tried that too and nothing seems to work

Title: Re: ReaSnow s1 mouse problem
Post by: richard on July 19, 2021, 10:04:01 AM

then please send a screen video while moving your mouse,
we would like to check all the ins and outs when I/O monitor is activated.

you can upload the video to youtube or other file-sharing servers, and send us the link.

Title: Re: ReaSnow s1 mouse problem
Post by: Duqsito on May 12, 2022, 01:47:00 AM

yo, could u fix it??, i just got my reasnow s1 and got the same problem as you

Title: Re: ReaSnow s1 mouse problem
Post by: richard on May 12, 2022, 02:22:47 PM

@Duqsito
enable I/O monitor on home page in our APP,
you will find some irregular inputs from your controller's right stick.
please force the right stick to its zero position,
or these data will block the mouse moving data.

and you can also increase "Original Controller Deadzone" in "Global Settings" in our APP,
to remove these irregular data from your controller.

if it fails to help, please send a screen video to show us what you get on the HOME page while moving your mouse.