ReaSnow Forum

Products => ReaSnow Cross Hair => Topic started by: Accessible_Gaming on January 16, 2018, 05:23:36 PM

Title: .Zip file download error: Malware
Post by: Accessible_Gaming on January 16, 2018, 05:23:36 PM

Hello,
I've recently tried downloading the file for Crosshair from the website and it creates an error stating that is has a virus and it will be deleted. It then won't let you re-download it. It's been attempted on 3 different devices but still the same error. Any suggestions? Many Thanks

Title: Re: .Zip file download error: Malware
Post by: richard on January 16, 2018, 05:30:37 PM

Hi ,
there is no Trojan/Malware/Virus in Cross Hair Manager, we scan all the files before uploading,
so just whitelist our website and Manager,
or close your anti virus software temporarily.

Title: Re: .Zip file download error: Malware
Post by: tedders on January 17, 2018, 07:36:09 AM

Richard - I am also getting a warning about a trojan file in your exe that is up on the site. Is it possible somethign was hacked? Here is the message that windows defender is giving me:

Trojan: Win32/Azden.A!cl

Alert Level: Severe
Status: Active
Date: 1/16/2018

Reccommended Action: Remove threat now.

Category: Trojan
Details: Thius program is dangerous and executes commands...

Affected items:
file: C:\Users\testpc\Desktop\apps\Cross Hair ManagerV4.5.1\Cross Hair ManagerV4.5.1.exe

Please advise as I'd also like to upgrade to the most recent version.
Thanks.

Title: Re: .Zip file download error: Malware
Post by: richard on January 17, 2018, 11:25:46 AM

Our Manager does get some message file from our website, that is how it gets latest version news for you.
but there is no Trojan/Malware/Virus in Cross Hair Manager, we scan all the files before uploading,
so just whitelist our website and Manager,
or close your anti virus software temporarily.

We will consider to avoid that in future versions.