ReaSnow Forum

Products => ReaSnow S1 => Topic started by: Mninja on January 09, 2021, 10:56:45 AM

Title: iOS app crash on tap iOS10.33 11.2 model 5s n 6
Post by: Mninja on January 09, 2021, 10:56:45 AM

Hi happy ny
iOS 10.3.3 iPhone 5s can’t open app .crash on tap
iOS 11.2 iPhone 6 can’t either exact same as above
 

Title: Re: iOS app crash on tap iOS10.33 11.2 model 5s n 6
Post by: richard on January 10, 2021, 12:22:23 AM

hi, if it's an iPhone, please install our app from APP store directly.
search "reasnow" in it,
you can find our app easily.

Title: Re: iOS app crash on tap iOS10.33 11.2 model 5s n 6
Post by: Mninja on January 10, 2021, 09:32:29 AM

Yes that what I did , so u can down load from elsewhere that’s interesting, I want to try , maybe it works .

Title: Re: iOS app crash on tap iOS10.33 11.2 model 5s n 6
Post by: richard on January 10, 2021, 10:29:10 PM

we will need some more time to figure it out,
currently the fastest solution is finding an android phone:)

Title: Re: iOS app crash on tap iOS10.33 11.2 model 5s n 6
Post by: richard on January 26, 2021, 06:50:49 PM

@Mninja
can we have your apple id?
we have prepared a beta version to address your issue,
and would like to add you to our test flight team,
so you can try it out before the release.

please send it to support@reasnow.com, if it's ok.