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81
ReaSnow C1 / Re: Famware updated reasnow c1 not working
« Last post by IKUN on April 25, 2024, 11:26:20 AM »
Purchased on June 4, 2023 from amazon japan
S1 version is 5.6.152
APP version is 1.6.18-64bit
Red LED with continuous beep sound
https://youtu.be/HdtKEe8rpA8
If DS4 is used instead of C1, it works fine
82
ReaSnow S1 / Re: Reasnow S1 - PC - Polling Rate Problem
« Last post by Austin on April 25, 2024, 10:45:57 AM »
Have put it on the waiting list.
83
ReaSnow S1 / Re: problem with keyboard
« Last post by Austin on April 25, 2024, 10:05:22 AM »
Please restore S1 to default(use the firmware upgrade tool)first, then restore all settings in the game change the settings as shown in our APP, and try it again with a default game config.
84
ReaSnow C1 / Re: Famware updated reasnow c1 not working
« Last post by Austin on April 25, 2024, 10:00:06 AM »
You updated C1's firmware, did you? Do not update C1's firmware unless it is necessary. Maybe that caused the issue.
Please answer the following questions as many as possible,
so we can provide better support for you.

1. ReaSnow S1 firmware version/ APP version
2. your console and game
3. When did you purchase this ReaSnow S1?
Does it ever work properly?
4. The color and state(breathing or stable) of the LED indicator on ReaSnow S1 when you are in trouble?
do you hear any continuous beeps? how many beeps do you hear in one cycle?
5. Which peripherals are connected to ReaSnow S1? please provide the specific model and producer.
PS: All peripherals should be connected to ReaSnow S1 first, before connecting it to a game console.
6. Do you see any indication on the screen of your console during the trouble?
7. which config has been activated in ReaSnow S1 when you are facing this trouble?
8. a video to show us your trouble
please upload the video to youtube or other file-sharing servers, and send us the URL.

And the following might also be some help for you:

ReaSnow S1 Quick Guide
https://youtu.be/CFdJpR5Zj0A

Warning and Solution
http://www.reasnow.com/download/ReaSnowApp/Warning%20and%20Solution.pdf
85
ReaSnow S1 / Re: Gyro to Mouse, Nintendo Switch
« Last post by Austin on April 25, 2024, 09:51:32 AM »
Yes
86
ReaSnow S1 / problem with keyboard
« Last post by reloadeedbr on April 25, 2024, 08:14:17 AM »
This problem started from version 1.50, my keyboard only works if I enable the analog behavior function, I have to set it to 20 for it to work, I will post a video here demonstrating that this is happening

The doll only moves if I press to go to the left or right side, I already changed the keyboard and the problem continues, only in newer versions, in previous versions of 1.50, this did not happen.


https://ibb.co/WF7WmXH

V?deo


https://youtube.com/shorts/8MIKzo-MghU?si=PQnhoDAXF4o4Ag53

tested keyboards Redragon diti K585RGB another model Razer Huntsman Mini  >:(keyboard... the same thing happens in new versions, it's bad below 1.50 it's normal... fix this ridiculous bug
87
ReaSnow S1 / Re: Gyro to Mouse, Nintendo Switch
« Last post by Hoomin1428 on April 25, 2024, 06:23:00 AM »
If i read this correctly, you are trying to Optimize it further.
So does this mean that this feature may be Added in the future once it got Optimized better?
88
ReaSnow S1 / Re: Reasnow S1 - PC - Polling Rate Problem
« Last post by marronnier_3532 on April 24, 2024, 11:10:45 PM »
We apologize that only our internal staff has access to these features.

Please change the mouse to 1000hz right away. right now!
89
ReaSnow C1 / Re: Famware updated reasnow c1 not working
« Last post by IKUN on April 24, 2024, 06:14:58 PM »
S1 version 5.6.152 is used.
90
ReaSnow C1 / Famware updated reasnow c1 not working
« Last post by IKUN on April 24, 2024, 06:10:48 PM »
When reasnow C1 is connected to reasnow s1, red LED lights up and beeps continuously
I tried various versions but they did not work properly.
https://www.reasnow.com/download/reasnow-c1/
I used the firmware here.What should I do?
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