ReaSnow Forum

Products => ReaSnow Cross Hair => Topic started by: Luca1989 on September 22, 2017, 01:45:18 PM

Title: Problem with Logitech G502 proteus
Post by: Luca1989 on September 22, 2017, 01:45:18 PM

Hi guys,
I'm really happy to use my new crosshair, but I have a problem. In the last 2 game that I played my mouse (Logitech G502 Proteus) didn't work very well, if I press a button, for example left click, the character makes two different actions that are connected one to the left click and the other to another different button. What can I do? I think I must to reset crosshair, can you give me an advice?

Thanks to all

Title: Re: Problem with Logitech G502 proteus
Post by: richard on September 22, 2017, 03:13:31 PM

can you send us a screen shot of your G502's settings in Logitech Gaming Software?
and together with the config you are using in Cross Hair.
export the config and send it with the screenshot to our support email: support@reasnow.com

Title: Re: Problem with Logitech G502 proteus
Post by: Luca1989 on September 23, 2017, 04:06:31 AM

Thank you Richard, I will do what you said. You are very kind.