ReaSnow Forum

Products => ReaSnow Cross Hair => Topic started by: sinic1219 on July 20, 2018, 11:55:45 PM

Title: Permanent "REPAIR MODE (GREEN LOGO)"
Post by: sinic1219 on July 20, 2018, 11:55:45 PM

Hello :D
I have some problem about my C.H. like below.
Could you let me know how to fix it?

1) I connected my C.H. to my PC
2) Then the green logo was displayed with 4 beeps.
3) I updated it according to the manual. (From: V1.73.0 -- To: V1.73.26)
4) I saved GT Sport in C.H. and disconnected.
5) And I connected C.H. again.
    But nothing has been fixed.
    The green logo was displayed with 4 beeps.
    The GT Sport that I had saved was still there.

How can I fix it?
Please leave an email. I will send a video :D

Title: Re: Permanent "REPAIR MODE (GREEN LOGO)"
Post by: richard on July 23, 2018, 10:20:11 AM

please try repairing firmware by following chapter 4.2 in "CrossHair-UserManual-V5.1.pdf" .

it might help you.

Title: Re: Permanent "REPAIR MODE (GREEN LOGO)"
Post by: sinic1219 on July 23, 2018, 11:50:58 AM

Hello richard.

I already did it so many times

I tried it with another PC, another USB port, another cable.

But I could not fix it. :'(

What should I do?

Title: Re: Permanent "REPAIR MODE (GREEN LOGO)"
Post by: richard on July 23, 2018, 11:59:14 AM

have you tried "repairing firmware" successfully?
can you send a video to "support@reasnow.com" to show us what you have done and met?

Title: Re: Permanent "REPAIR MODE (GREEN LOGO)"
Post by: sinic1219 on July 23, 2018, 01:48:04 PM

Hello Richard

I sent you the video file

Please check

Thanks :D

Title: Re: Permanent "REPAIR MODE (GREEN LOGO)"
Post by: richard on July 23, 2018, 05:07:34 PM

got it.
what you met is stable green logo with repeatedly 4 beeps,
which means it is a hardware failure.
More details can be found in this topic:
http://www.reasnow.com/forum/index.php?topic=1432.0

you will have to contact your seller for after-sale service.
we provide one-year warranty for all customers.