ReaSnow Forum

Products => ReaSnow S1 => Topic started by: eltoucan on December 21, 2020, 11:19:08 PM

Title: IOS App is KO
Post by: eltoucan on December 21, 2020, 11:19:08 PM
Hello

I received my S1.
The IOS app is not even starting on my phone.
I use IOs 10 on an iphone SE.
According to the forum the app has been KO for weeks and nothing happens.
Is there any way to avoid phone app manager configuration to get started ?
I would like to plug a G29 racing wheel from logitech to an XBOX One.
Is there any pc based configuration tool for the S1 ?

I there any hope or do I just return the device and forget about this solution forever ?
As of today this is just a dead end.

Best regards
M
Title: Re: IOS App is KO
Post by: TzEbozZ on December 21, 2020, 11:46:05 PM
Hey,

so I have got the same problem, but on android with my Samsung galaxy J6+ (Android Version 10). When I want to start the App (latest version), it says "your application encounterd a fatal error and cannot continue". Even a re-install doesn't help.
Are there any solutions, if not, I will give my new s1 back.

Best,
TzEbozZ
Title: Re: IOS App is KO
Post by: Eitamanaus on December 22, 2020, 12:17:01 AM
Hi Richard, this version 2 - Flash Tool V5.4.7 (Firmware Upgrade Tool) is only for PS5 and XSX?
Title: Re: IOS App is KO
Post by: richard on December 22, 2020, 12:47:47 PM
@eltoucan @TzEbozZ
sorry for the trouble!
we just fixed some bugs in our previous release,
please upgrade to our latest APP V1.3.6, which can be found here:
http://www.reasnow.com/forum/index.php?topic=2480.0

any feedback is welcomed!
Title: Re: IOS App is KO
Post by: richard on December 22, 2020, 12:48:26 PM
@Eitamanaus
the latest firmware includes all our previous features.
Title: Re: IOS App is KO
Post by: TzEbozZ on December 22, 2020, 07:35:50 PM
@richard

everything works fine with the new version. Thanks for the quick help:)

Best regards and merry Christmas
TzEbozZ
Title: Re: IOS App is KO
Post by: richard on December 23, 2020, 10:20:15 PM
Glad to know that!
Merry Xmas:)