ReaSnow Forum

General Category => General-Discussion => Topic started by: AndonioNonSaluta on July 18, 2019, 08:24:51 AM

Title: I have some issue with my croasshair
Post by: AndonioNonSaluta on July 18, 2019, 08:24:51 AM

Today i’ve played and had no issue but then while I was watching videos on YouTube the crosshair disconnected and i though, ok let’s just unplug and plug back the power cable but nothing,1 bip and white light, and the controller doesn’t connect so i’ve tried other 6 cables but nothing has changed, stil 1 bip and white light, I decided to use my other controller and this time is 3 bips and red light, then I have updated to the newest version but still same problems with all the cables and controllers and after some time as soon as I plug the power cable the light goes green with 3 bips (never happened before).what do I do? (Sorry for my eng)

Title: Re: I have some issue with my croasshair
Post by: AndonioNonSaluta on July 18, 2019, 10:23:13 AM

I have fixed the green light with the hidden button but still can’t connect any controller

Title: Re: I have some issue with my croasshair
Post by: richard on July 18, 2019, 11:48:51 AM

1 beep with a stable white LOGO means Cross Hair finds no controller on USB 1
3 beeps with a stable red LOGO means Cross Hair finds an unstable controller on USB 1

so, there are 3 possible things which will cause this trouble:
1. the USB cable between controller and Cross Hair
2. the micro USB port on controller
3. USB port 1 of Cross Hair

If it's caused by USB 1 of Cross Hair,
please contact the seller for after-sale service.

Title: Re: I have some issue with my croasshair
Post by: AndonioNonSaluta on July 18, 2019, 01:30:35 PM

I have bought the Crosshair 2 years ago on amazon and I don’t know how to contact the seller right now :/

Title: Re: I have some issue with my croasshair
Post by: richard on July 21, 2019, 02:13:53 PM

log in your amazon account,
you can find the store easily in the record.
send an message to the seller to explain your trouble.