« previous next »
Pages: [1]

Author Topic: solid white, then did factory reset + update firmware, still solid white  (Read 5771 times)

taofish

  • Newbie
  • *
  • Posts: 2
solid white, then did factory reset + update firmware, still solid white
« on: October 31, 2017, 09:07:36 PM »
getting a solid white when connecting CH to PS4. checked all connections are good and in the appropriate ports. tried doing factory reset on CH as well as updating firmware on unit. still getting a solid white when plugging unit into PS4. anyone have an idea as to what it might be?
Logged

richard

  • Global Moderator
  • *****
  • Posts: 4924
Re: solid white, then did factory reset + update firmware, still solid white
« Reply #1 on: November 02, 2017, 08:03:23 AM »
a solid white LOGO with no continous beeps means Cross Hair find no controller while powering up.
you will need to check the connection between Cross Hair and PS4 controller.

a new and qualified USB cable might help!
Logged

taofish

  • Newbie
  • *
  • Posts: 2
Re: solid white, then did factory reset + update firmware, still solid white
« Reply #2 on: November 04, 2017, 03:17:18 PM »
The usb to micro usb was working fine. tried another working cord with the same result. going to have to do a refund. disappointed to say the least.
Logged

richard

  • Global Moderator
  • *****
  • Posts: 4924
Re: solid white, then did factory reset + update firmware, still solid white
« Reply #3 on: November 05, 2017, 10:41:06 AM »
it's OK, you have the right to do that!
but i have to insist a solid white LOGO with no continous beeps means Cross Hair find no controller while powering up.
that is what you need to check.
and it can be solved easily.
Logged
Pages: [1]
« previous next »