Author Topic: Please help  (Read 763 times)

Race1999

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Please help
« on: December 31, 2019, 06:34:46 AM »
My Xbox one controller will not power on and work with my cross hair I went and bought a different one and it still has same problem does anyone know anything that can help me

richard

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Re: Please help
« Reply #1 on: January 01, 2020, 11:41:29 AM »
Please answer the following questions as many as possible,
so we can provide better support for you.

1. Cross Hair Manager version

2. Cross Hair hardware version

3. you console and game

4. When did you buy this Cross Hair?
Does it ever work properly?

5. Can Cross Hair work properly on PC or other consoles?

6. Please provide some specific description of your trouble

7. The color and state(breathing or stable) of the LOGO on Cross Hair when you are in trouble?
do you hear any continuous beeps? how many beeps do you hear in one cycle?

8. Which peripherals are connected to Cross Hair? please provide the specific model and producer.
PS: All peripheral should be connected to Cross Hair first, before connecting Cross Hair to a game console.

9. Do you see any indication on the screen of your console during the trouble?

10. Can you guess what has caused your trouble? If you don't know, please just skip this question.

11. which config has been activated in Cross Hair when you are facing this trouble?

12. a video to will also help us to know your trouble
you can upload the video to internet, and send us the link of it.

rach46

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Re: Please help
« Reply #2 on: January 04, 2020, 10:59:48 PM »
Hi all please can you tell me which is the new crosshair version  udate I need regarding Gt steering wheel
malfunction ..cheers

richard

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Re: Please help
« Reply #3 on: January 05, 2020, 12:00:29 AM »
« Last Edit: January 09, 2020, 09:35:56 PM by richard »