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Author Topic: Apple not connected to Reasnow S1  (Read 2887 times)

Graue-Eminenz

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Apple not connected to Reasnow S1
« on: December 23, 2020, 10:22:57 PM »
Hello Gents,

today it was not possible to connect the Reasnow app with S1 via bluetooth. I have a connection error: 4
So i was download new Uppdate software for S1 5.4.7. My phone was not able tro connect reasnow to app. Can you please send me an overview what i need to do, to avoid this problem
Thank you and regards
Eminenz
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richard

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Re: Apple not connected to Reasnow S1
« Reply #1 on: December 24, 2020, 11:04:14 AM »
hello,
we will need the following details of yours:
1. iPhone model
2. iOS version
3. ReaSnow Manager APP version in your phone
4. when the "connection error: 4" shows, please click the top-right corner, and send us the log file.
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Graue-Eminenz

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Re: Apple not connected to Reasnow S1
« Reply #2 on: December 24, 2020, 07:47:22 PM »
Hello Richard,

i solved the issue it was bluetooth off directly in app and i needed tp download newest app and firm software.

Thank you very much
Br
Eminenz
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richard

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Re: Apple not connected to Reasnow S1
« Reply #3 on: December 25, 2020, 09:29:07 AM »
Happy Xmas!:)
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