Author Topic: Reasnow S1 Not Working  (Read 3973 times)

Savedeeda

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Reasnow S1 Not Working
« on: January 05, 2022, 08:00:39 PM »
Hi Reasnow Team,

Yesterday i bought the reasnow s1 and it was working fine, i updated the firmware through pc and then i went to my ps5 and i was trying to connect it with ps4 controller, it kept showing RGB cycle and i couldn?t connect it to reasnow manager, so i asked my friend and he told me that i need usb extension 2.0 to make the cross hair works on ps5, today i bought the extension and i went to try out, but the reasnow stopped working for no reason and even when i want to connect it to the pc its not blinking anything at all. So please guys guide me what should i do and if there?s anything i can do to fix it

Austin

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Re: Reasnow S1 Not Working
« Reply #1 on: January 06, 2022, 09:01:09 AM »
Please answer the following questions as many as possible,
so we can provide better support for you.
1. ReaSnow S1 firmware version/ APP version
2.The color and state(breathing or stable) of the LOGO on ReaSnow S1 when you are in trouble?
Do you hear any continuous beeps? how many beeps do you hear in one cycle?
3.Which peripherals are connected to ReaSnow S1? please provide the specific model and producer.
PS: All peripheral should be connected to ReaSnow S1 first, before connecting it to a game console.
4.Do you see any indication on the screen of your console during the trouble?
5.A video to show us your trouble will be better
You can upload the video to YouTube or other file sharing server, and send us the link.
And this video might also be some help for you:
ReaSnow S1 Quick Guide
https://youtu.be/CFdJpR5Zj0A