Need help unable to export keyboard and mouse operations

[k_Elev3n]

Hello dev team!
I have a problem. I updated the test version and the following problem appeared.
App V1.5.1
Firmware V5.5.28
Switching back to joystick using keyboard and mouse penetration will not respond. The number of the startup item changed from gray to red.
I/O Monitor only has input display for keyboard and mouse, no output display for joystick.
 

[richard]

1. are you playing Apex Legends on PC with ReaSnow S1?
2. seemingly, you are using a bought config from someone
3. what is your hotkey for "keyboard and mouse passthrough"?
4. can you provide a video to show us your issue?
PS. please turn off our APP before testing the  "keyboard and mouse passthrough" feature.

[k_Elev3n]

1. are you playing Apex Legends on PC with ReaSnow S1?
2. seemingly, you are using a bought config from someone
3. what is your hotkey for "keyboard and mouse passthrough"?
4. can you provide a video to show us your issue?
PS. please turn off our APP before testing the  "keyboard and mouse passthrough" feature.

Hello, Richard.
I am playing Apex Legends on PC with ReaSnow S1.
The setup was purchased from someone else and updates were provided.
My "keyboard and mouse passthrough" hotkey is Pg UP.
It also happens when I use the "keyboard and mouse passthrough" feature with the app closed, so I've been using an older version of the app to avoid this problem.
I can contact the person who sold me the configuration, what do I need to do?

video:https://youtube.com/shorts/dzBR8qo-YyQ?feature=share

[richard]

please try this update
http://www.reasnow.com/download/ReaSnowApp/firmware/S1-FirmwareV5.5.32.bin

[k_Elev3n]

please try this update
http://www.reasnow.com/download/ReaSnowApp/firmware/S1-FirmwareV5.5.32.bin

Oh! It worked. Thank you, Richard and the developers!