p5genral not workin

[Austin]

I will forward your issue to our technical team. The phenomenon you're experiencing does not align with typical patterns.

[Austin]

I also updated through Windows, and the result was the same.

Basically, I already threw out the Reasnow and bought a new one. Everything works fine with it, both on the same Mac and the same PS5.

You're probably still experiencing a device revision issue, and the new firmware only works on the latest devices. Try digging around there.

Please share a screenshot of the Settings-Version interface from the ReaSnow App with me.

[nowdays]

https://drive.google.com/file/d/14r6e8skXA8_dd62R2Pgn7QpgcKbwMjE5/view?usp=sharing

It's screen of new one, old in trash =(

[Austin]

Update: We have identified another user experiencing the same issue, and this user has agreed to send us their S1 device for analysis. We will begin addressing this matter after the holiday break.

[AlexDjoni]

Здравствуйте. У меня проблемма с ReaSnow S1.
Меня уже 3 раза заблокировали, сначало основной аккаунт, потом дополнительный, потом опять основной сегодня. Блокировка была в игре  PUBG.
Что мне делать? И будут ли выходить обновление, которые будут это обходить.