ReaSnow Forum

Products => ReaSnow S1 => Topic started by: nayk on March 16, 2022, 03:35:33 PM

Title: Reasnow s1 app Doesn't work right
Post by: nayk on March 16, 2022, 03:35:33 PM

Hello. I ran into a problem after the last app update on the phone. The app does not connect to the server and does not open. I could only open it when I turned off the internet on my phone. You can fix it or tell me what to do.

Title: Re: Reasnow s1 app Doesn't work right
Post by: richard on March 17, 2022, 11:08:55 AM

1. FIRMWARE
    download the latest firmware tool v2.1.0 from this URL: http://www.reasnow.com/forum/index.php?topic=2480.0
    then upgrade S1 to v5.5.6 with it.
    PS: do not use the old firmware tool.

2. APP(v1.4.9)
    Android version can be downloaded from the above URL:
    iOS version can be found in APP store now

Title: Re: Reasnow s1 app Doesn't work right
Post by: cerep_rus on March 17, 2022, 03:53:58 PM

Got same issues. Reasnow app wants open until switching off internet connection on mobile device.
I have done all steps what you wrote above but anyway it's keep trying to connect to servers. And also 1.4.9 64 bit version is corrupt. Then i try to install it keep telling fail its damage

Title: Re: Reasnow s1 app Doesn't work right
Post by: richard on March 17, 2022, 04:42:19 PM

@cerep_rus
please remove all the old apk files and re-download the v1.4.9 apk file,
then install it.
or try the 32bit version if your Android OS is an old one.