ReaSnow Forum

Products => ReaSnow D1 => Topic started by: Superbot94 on October 17, 2023, 03:28:18 AM

Title: Can't copy my settings on S1 with D1
Post by: Superbot94 on October 17, 2023, 03:28:18 AM

Hi I solved the problem of connection with S1 and D1 but now I can't copy my old settings and I don't know why, someone can help me please?

Title: Re: Can't copy my settings on S1 with D1
Post by: Austin on October 17, 2023, 09:28:47 AM

Hello, is there any error message? Is it convenient to take a screenshot to show us?

Title: Re: Can't copy my settings on S1 with D1
Post by: Superbot94 on October 17, 2023, 01:23:04 PM

Yes, there is an error message that say "incompatible file (game console)" and is the same game.
I notice that if I copy the "new" settings with D1 plugged in at the beginning of the settings is changing the console type, the "new" is under PS5 and the old PS4, but for example the macros I can copy and paste and the app converted them from PS4 to PS5 but not with the all settings

Title: Re: Can't copy my settings on S1 with D1
Post by: Austin on October 17, 2023, 02:27:32 PM

Could you share the config file with us? It would help us analyze where the problem is.
Also, take a screen record of your smartphone to show us the procedure.

Title: Re: Can't copy my settings on S1 with D1
Post by: Superbot94 on October 17, 2023, 02:39:24 PM

Later I post the printscreen of the phone, and for the settings I don't know how to share here honestly maybe I can send u in pvt not public

Title: Re: Can't copy my settings on S1 with D1
Post by: Austin on October 17, 2023, 03:03:57 PM

You can share by e-mail. Here's the e-mail address: support@reasnow.com