ReaSnow Forum

Products => ReaSnow S1 => Topic started by: zeroz on May 08, 2023, 04:52:47 AM

Title: Firmware V5.6.107
Post by: zeroz on May 08, 2023, 04:52:47 AM
i have an issue only on this Firmware V5.6.107 constantly not sprinting when pressing keys i have to release all my keys basically for it to work (i did make sure its not my keyboard)
Title: Re: Firmware V5.6.107
Post by: richard on May 08, 2023, 02:55:41 PM
@zeroz
hi, can you tell us how to reproduce your issue?
we would love to help as best as we can if this issue can be confirmed and reproduced.
Title: Re: Firmware V5.6.107
Post by: zeroz on May 09, 2023, 07:10:03 AM
whenever i pressed more then 2 keyboard keys at once it wouldn't activate
Title: Re: Firmware V5.6.107
Post by: richard on May 09, 2023, 10:58:07 AM
can you provide the specific model and producer of your keyboard?

we would also need a screen video of yours showing the following details
1. enable I/O monitor in our APP
2. press and hold 2 keys on your keyboard

so we can check all the ins and outs of S1.


Title: Re: Firmware V5.6.107
Post by: zeroz on May 10, 2023, 02:11:20 AM
its a d2 issue with the new update it leaves small activations of the keys left (i assume to try to act more like controller) d2 only accepts 3 inputs max from controller related to movement stick i think so i just need a way to disable this function for destiny 2
Title: Re: Firmware V5.6.107
Post by: richard on May 10, 2023, 11:33:56 AM
@zeroz
can you provide the details listed in our previous post?
so we can locate the issue and fix it if it's caused by the new firmware.
Title: Re: Firmware V5.6.107
Post by: Jeicho on May 11, 2023, 02:00:36 AM
I think I have a similar problem in Vampire: The Masquerade - Bloodhunt. I have auto-run enabled in the game settings. If I start moving forward, everything works as it should, but if I also press the key responsible for movement to the left or right, the character moving diagonally switches to walking. Thought it was because of a game update related to some changes in the controller settings, but it seems not. When playing with a regular controller, this problem is not observed.
Title: Re: Firmware V5.6.107
Post by: bobacato on May 11, 2023, 10:01:18 AM
i have the same issue in apex legends
Title: Re: Firmware V5.6.107
Post by: richard on May 11, 2023, 02:24:59 PM
yes, we have found some bugs in v5.6.107,
will fix it soon with a new update.
Title: Dualsense edge pro on xbox
Post by: iNotiom on May 11, 2023, 02:40:21 PM
hi i recently bought the new dualsense edge pro for playstation 5 to use with my s1 reasnow on my xbox series X but when i plug in my dualsense edge pro the light on my s1 reasnow is blinking red and wont connect i really want to use my controller on xbox what can i do?
Title: Re: Firmware V5.6.107
Post by: richard on May 11, 2023, 02:45:28 PM
plug DualSense Edge into USB2 or USB3 of S1 and XSX controlller into USB1 of S1,
then connect S1 to your XSX console.

Add a "converted controller" config to S1 with our APP when it's flashing red.
Title: Re: Firmware V5.6.107
Post by: iNotiom on May 11, 2023, 02:52:57 PM
when i do that my controller just doesn't turn on :/
Title: Re: Firmware V5.6.107
Post by: richard on May 11, 2023, 02:59:47 PM
Please answer the following questions as many as possible,
so we can provide better support for you.

1. ReaSnow S1 firmware version/ APP version
2. a video to show us your trouble
please upload the video to youtube or other file-sharing servers, and send us the URL.

And these materials might also be some help for you:

ReaSnow S1 Quick Guide
https://youtu.be/CFdJpR5Zj0A

Warning and Solution
http://www.reasnow.com/download/ReaSnowApp/Warning%20and%20Solution.pdf
Title: Re: Firmware V5.6.107
Post by: Jeicho on May 12, 2023, 11:31:44 PM
yes, we have found some bugs in v5.6.107,
will fix it soon with a new update.
In my case, the problem with walking instead of running on beta 5.6.108 remained. Returned to the stable 5.6.86, on it all is good.
Title: Re: Firmware V5.6.107
Post by: richard on May 14, 2023, 06:59:34 PM
we have released v5.6.109,
please check our beta page for the update.
Title: Re: Firmware V5.6.107
Post by: Jeicho on May 14, 2023, 08:51:09 PM
we have released v5.6.109,
please check our beta page for the update.
Unfortunately, with beta 5.6.109 the problem remains. I recorded a video. The first half of the video shows how it works with firmware version 5.6.109, the second half of the video shows how it works with firmware version 5.6.86.
https://www.youtube.com/watch?v=KChZtn2_eUc
Title: Re: Firmware V5.6.107
Post by: richard on May 15, 2023, 10:19:49 AM
is it on PC(XB360 mode)?
Title: Re: Firmware V5.6.107
Post by: Jeicho on May 15, 2023, 06:11:33 PM
is it on PC(XB360 mode)?
I use Auto mode, but yes, if I'm not mistaken, the default is PC (XB360 mode).
Title: Re: Firmware V5.6.107
Post by: richard on May 15, 2023, 06:21:24 PM
thanks, we have found the bug and will fix it in 24 hours.
Title: Re: Firmware V5.6.107
Post by: richard on May 17, 2023, 03:19:02 PM
@VVhisper
please try this version:
http://www.reasnow.com/download/ReaSnowApp/firmware/S1-FirmwareV5.6.110.bin
Title: Re: Firmware V5.6.107
Post by: Jeicho on May 17, 2023, 06:02:12 PM
@VVhisper
please try this version:
http://www.reasnow.com/download/ReaSnowApp/firmware/S1-FirmwareV5.6.110.bin
Yes, the movement problem with version 5.6.110 has been fixed, thank you.
Title: Re: Firmware V5.6.107
Post by: richard on May 19, 2023, 03:41:38 PM
glad to know that:)