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ReaSnow S1 / Re: The Apex Legends update on PC has caused the inability to enter the game
« Last post by zxb on January 06, 2026, 06:05:26 PM »when will c1 line recover，i want to play apex
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ReaSnow S1 / Re: The Apex Legends update on PC has caused the inability to enter the game
« Last post by Austin on January 06, 2026, 04:19:36 PM »I?ve been having the same issue. I found that disabling the wireless controller in the settings fixed it. Otherwise, I get kicked out of the game every time about 13 minutes in.Where can I find this setting?
In Windows Settings -> Bluetooth & devices
Thank you for the information you provided. We will try to apply this setting in subsequent testing.
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ReaSnow S1 / Re: The Apex Legends update on PC has caused the inability to enter the game
« Last post by quit on January 06, 2026, 04:11:56 PM »I?ve been having the same issue. I found that disabling the wireless controller in the settings fixed it. Otherwise, I get kicked out of the game every time about 13 minutes in.Where can I find this setting?
In Windows Settings -> Bluetooth & devices
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ReaSnow S1 / Re: The Apex Legends update on PC has caused the inability to enter the game
« Last post by Austin on January 06, 2026, 03:26:54 PM »I?ve been having the same issue. I found that disabling the wireless controller in the settings fixed it. Otherwise, I get kicked out of the game every time about 13 minutes in.Where can I find this setting?
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ReaSnow S1 / Re: The Apex Legends update on PC has caused the inability to enter the game
« Last post by quit on January 06, 2026, 03:24:57 PM »I?ve been having the same issue. I found that disabling the wireless controller in the settings fixed it. Otherwise, I get kicked out of the game every time about 13 minutes in.
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ReaSnow S1 / Re: The Apex Legends update on PC has caused the inability to enter the game
« Last post by Austin on January 06, 2026, 12:33:44 PM »Thank you for the information you provided. We have currently determined that stable operation is achievable in Apex's online mode when using only S1, or when using S1+C1 without activating C1-related functions. We are continuing to conduct further testing.
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ReaSnow S1 / Re: The Apex Legends update on PC has caused the inability to enter the game
« Last post by 54759420 on January 06, 2026, 12:26:30 PM »Yes, someone has already tested it, and it is highly likely that it is a problem with the C1 line, Mr. Austin. When they only use S1 instead of C1 line, this situation will not occur. Xim has not experienced this problem for the time being, and some speculate that it is a problem with the transparent transmission mode 
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ReaSnow S1 / Re: The Apex Legends update on PC has caused the inability to enter the game
« Last post by Austin on January 06, 2026, 10:43:27 AM »Update: We have successfully reproduced this issue in online multiplayer mode. As for whether it's related to C1 as you mentioned, we are currently investigating step by step.
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ReaSnow S1 / Re: Experiance with pc
« Last post by Austin on January 06, 2026, 10:25:47 AM »What do you mean by"Cant use Just to Stick in an USB port"?
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ReaSnow S1 / Re: The Apex Legends update on PC has caused the inability to enter the game
« Last post by Austin on January 06, 2026, 10:24:57 AM »We have received multiple user reports confirming this issue. However, none of them provided detailed steps to reproduce it, so we have been unable to replicate the problem. When using S1+C1 on our computers, we can enter the game lobby and shooting range normally without being kicked from the server.