Author Topic: Mouse isn't working when plugged into Reasnow  (Read 4438 times)

Lost

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Mouse isn't working when plugged into Reasnow
« on: December 08, 2022, 12:44:12 PM »
I've recently just purchased a reasnow, I've followed all of the steps on the instructions such as updating and etc. Everytime I plug in my mouse/keyboard it just doesn't work/turn on. I have a glorious model o wireless

Lost

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Re: Mouse isn't working when plugged into Reasnow
« Reply #1 on: December 08, 2022, 03:46:11 PM »
For some reason why every time my reasnow is blinking red and i plug in my mouse it connects, but whenever it's solid green, my mouse doesn't seem to connect at all.

Lost

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Re: Mouse isn't working when plugged into Reasnow
« Reply #2 on: December 09, 2022, 06:46:21 AM »
Here's an update, after messing around a bit more I was able to connect my S1 to my phone and somewhat to my mouse/keyboard. My keyboard and mouse lights up but still won't respond/work. Any idea how to fix this problem?

richard

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Re: Mouse isn't working when plugged into Reasnow
« Reply #3 on: December 09, 2022, 07:13:40 PM »
Please answer the following questions as many as possible,
so we can provide better support for you.

1. ReaSnow S1 firmware version/ APP version
2. your console and game
3. When did you purchase this ReaSnow S1?
Does it ever work properly?
4. Which peripherals are connected to ReaSnow S1? please provide the specific model and producer.
PS: All peripherals should be connected to ReaSnow S1 first, before connecting it to a game console.
5. a video to show us your trouble will be better
you can upload the video to youtube or other file-sharing servers, and send us the link.

And this video might also be some help for you:

ReaSnow S1 Quick Guide
https://youtu.be/CFdJpR5Zj0A